At Qlocs.com, we prioritize your satisfaction and strive to make your shopping experience seamless. Please take a moment to review our comprehensive Shipping & Delivery Policy for all the details on how we handle the shipment of your orders.

Order Processing:

Orders are processed swiftly, typically within 1-2 business days after payment confirmation.

Upon shipment, a confirmation email containing your order details and tracking information will be sent to you.

Shipping Methods:

Orders will be shipped by DHL or FedEx.

Free Shipping to Select Countries!

• U.S. orders include FREE standard shipping (2-5 business days) for orders $150+ USD
• Canadian orders include FREE express shipping (2-5 business days) on orders over $150+ USD.
• European and Austrian orders include FREE express shipping (2-5 business days) on orders over $150+ USD.
• Certain products may have specific shipping restrictions due to legal or logistical considerations. Others please contact us before placing an order here 

Please note that all orders do not include duties and taxes.

International Shipping:

We proudly offer international shipping with varying delivery times based on the destination.

Please note that customs duties and taxes for international orders are the responsibility of the customer.

Tracking Your Order:

Keep tabs on your order in real time with the tracking number provided.

If you encounter any issues with tracking or delivery, promptly reach out to our responsive customer support.

Delivery Issues:

In the rare event of a lost or delayed package, our dedicated customer support is here to assist you promptly.

To avoid complications, ensure the accuracy of your shipping address during checkout. We are not liable for packages delivered to incorrectly provided addresses.

Order Changes:

Once an order is confirmed, modifications to shipping addresses or order contents may not be feasible. If you require assistance, contact us immediately.

Returns Due to Non-Delivery:

If a package is returned due to non-delivery (e.g., incorrect address), additional shipping fees may apply for reshipment.

Contact Us:

For any inquiries or concerns related to shipping and delivery, our knowledgeable and friendly customer support team is at your service. Reach out to us here. Thank you for choosing Qlocs.com. Your trust in our products and services is highly valued.